Privacy Policy
PRIVACY STATEMENT
As soon as you visit our website nouvital-cosmetics.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may update this privacy statement if we find it necessary. We therefore recommend that you review this privacy statement regularly so that you are aware of any changes. This privacy statement was last updated on March 11, 2024.
Table of contents
1. When do you apply this privacy statement? 2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data do we use from you? 6. What do we use your data for? 7. How long do we keep your data?
8. With whom do we share your data?
9. Where do we store your data?
10. How safe is your data with us?
11. What can you ask of us?
12. What rules apply to this privacy statement? 13. What cookies do we use?
14. What do we do with data from minors? 15. Do you have a question about this privacy statement?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data we process and to all domains related to us. It concerns the personal data of everyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.
2. Who uses my data?
Nouvital Cosmetics is responsible for the website nouvital-cosmetics.nl and is therefore the organization responsible for the use of your personal data as described in this privacy statement. The full details are:
Nouvital Cosmetics Coventrystraat 2 3047AD Rotterdam 68460384
3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.
4. How do we obtain your data?
We receive the data directly from you as soon as you: create an account
data entered on our website
5. What data do we use from you?
We use the following data: name
gender
residential or business address delivery address
email address
phone number payment details date of birth
age
education level(s)
6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
We have obtained your consent to use your personal data
We use your data because we want to provide you with the best service as a customer, and we cannot do that without this information
7. How long do we keep your data?
We keep your personal data as long as we are required to do so by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer of ours, we keep your data according to
the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we keep specific data about you, please contact us.
8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have questions about this, please feel free to contact us.
10. How safe is your data with us?
We have done a lot to secure your data as well as possible both organizationally and technically. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us to do so. If you have questions about the specific way of securing, please contact us.
11. What can you ask of us?
Because we use personal data from you, you have various rights. We list these rights for you below.
Right to information
We must explain to you in a clear and understandable way what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement which data we collect from you and how we handle your data.
Right to access
You may always ask us to view the data we have about you.
Right to correction
You may ask us to correct your data if it is incorrect or incomplete.
Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can tell us that you no longer want to receive emails from us. This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer of ours or have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.
Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases we may only keep your data but not use it.
Right to be forgotten
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we cannot or are not allowed to delete your data yet. For example, we must keep some data for 7 years for the tax authorities.
Right to file a complaint
You may file a complaint about how we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You may also file your complaint with the Dutch Data Protection Authority. Of course, we hope it does not come to that, but in extreme cases, you may also go to court. In that case, the court in the location of Nouvital Cosmetics will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us via info@nouvital-cosmetics.nl. We process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, this may take more time.
bring. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person to whom the personal data belongs.
12. What rules apply to this privacy statement?
Our privacy statement must meet various requirements. These requirements are mainly found in the General Data Protection Regulation. In addition, the general rules according to Dutch law apply to our privacy statement.
13. Which cookies do we use?
You can specify which data we are allowed to use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically for you to make it easier and more personal to use. We do this with the help of cookies. A cookie is a small text file placed on your device when you visit our website.
We use the following types of cookies on our website:
functional cookies, such as session and login cookies to keep track of session and login information
anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics
non-anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics
tracking cookies such as advertising cookies intended to show relevant ads More specifically, we use the following cookies:
Google Analytics anonymized (analytical cookies) Google Analytics (analytical cookie)
Facebook (tracking cookie)
14. What do we do with data from minors?
Our website and organization are not specifically aimed at minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website.
15. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Please feel free to contact us by sending an email to info@nouvital-cosmetics.nl. We are happy to help you.
Contact
